Client Onboarding Autopilot
Onboarding is the same checklist every time, and doing it by hand is exactly how a new client's first impression turns into a three-day silence. This workflow runs the whole sequence automatically the second a deal flips to 'won' — so the client feels taken care of before you've even refilled your coffee.
You close the deal, celebrate, then scramble: where's the welcome template, did I make their folder, when's the kickoff? Half of it happens days late, and the client wonders if they picked the right shop.
Deal marked won → the client's folder is created, the welcome + intake form goes out instantly, and the kickoff reminder is on your calendar. Consistent, fast, and zero things forgotten.
How it works
- 1Deal-won trigger — Fires from your CRM/pipeline status change (or a webhook from your proposal tool) when a client converts.
- 2Create the workspace — Spins up the client's Drive folder from a template structure so docs have a home from minute one.
- 3Send welcome + intake — Emails a personalized welcome with the intake form link so you collect what you need before kickoff.
- 4Schedule the kickoff — Drops a kickoff reminder/event on your calendar with a buffer so prep never gets skipped.
Built with
Best for
- ✓Agencies whose onboarding quality slips when they're busy
- ✓Anyone who's emailed a client the wrong template
- ✓Operators who want a repeatable first-week experience
Questions
What triggers it?
Any signal you can emit — a CRM stage change, a webhook from your e-sign/proposal tool, or a manual button. The rest of the flow doesn't care which.
Can I customize the welcome email per service?
Yes. The email node uses a template you can branch by service type so a retainer client and a one-off project get the right copy.
Does this need paid apps?
It uses Google Drive, Gmail, and Calendar — all available on a free Google account. Swap nodes if your stack differs.
In the Starter bundle
Get on the early list to be first when bundles open — launch pricing for the list. Start with the free sample to see the quality.